Recently, we have heard a lot about a soft skill called emotional intelligence or EQ. But few people really understand what it is. In short, emotional intelligence is the ability to recognize, understand and manage both our emotions and the emotions of people surrounding us.
It’s quite hard to enhance this crucial skill in highly stressful and competitive environments such as at work.
EQ is vital, especially for employees who want to take on management roles or for executives who coordinate people and teams. The ability to understand and manage your emotions and those of others plays a big role in the work environment and productivity of employees.
There are three important tips that can help you enhance your emotional intelligence at work and make you a next-level manager:
Get to know yourself
As simple as this sounds, self-awareness is the most important component of EQ. You need to understand your emotions and thoughts. Self-aware people are very confident. Moreover, they clearly understand their strengths and weaknesses.
If you realize this crucial skill, then you will know what to work on to become a better version of yourself.
Self-awareness can help you become a great leader and manager for your team. If you understand yourself, you can also understand how your actions can affect the people you work with.
One of the best ways you can improve your self-awareness is to ask yourself why.
At the end of every day examine the actions of the day you took, and ask yourself why. Why did I do it? Why did I speak that way? You can even write down it in your journal.
This will help you to improve your upcoming actions and to start making better decisions.
Regulate your thoughts and actions
The next step after becoming more self-aware is to start regulating yourself. It’s about self-discipline. You need to realize that you are the one responsible for your actions. Stop blaming others and be accountable to yourself.
Managers and leaders need to have clear personal values. Do you know what matters to you the most? Can you make an ethical decision? These questions matter if you want to have high emotional intelligence.
Moreover, self-regulation also requires you to stay calm in highly stressful situations such as conflicts with someone from your team.
Some of the tools that can help you regulate your emotions are meditation and keeping a journal. These will help you to clear your mind from negative thoughts.
The final tip to become emotionally intelligent at work is to listen carefully. Showing empathy to your teammates and listening to their concerns can change your relationship with them.
Managers with high EQ always try to put themselves in their employees’ situation and understand their needs and wants. Giving constant feedback and praising the good work is also important.
Employees who feel that they are heard, safe and appreciated at work are more motivated and devoted to their job.
To show that you care about your team, you need to start listening carefully. You need to maintain a safe working atmosphere where employees are engaged and are not afraid of sharing their thoughts with you.
It won’t be easy at first. You need to find tools that will improve your communication with your team. If they feel awkward about speaking up and showing their vulnerability, you can use an audience response system tool.
They can send their feedback to you by text or web voting without mentioning their names. ExciteM enables you to create an interactive presentation by embedding the real-time polls into it. You can use this feature to engage your team: Ask several multiple-choice questions, then they can see how everyone else responded in real time. They would just need text to vote, and that’s all.
It takes a lot of effort and time to become emotionally intelligent, especially at work. However, if you challenge yourself and implement the tips above, you’ll become an amazing manager and team player.